Groups: For group bookings please contact us at +356 2122 3299 or

How to cancel

Trip cancellation or transport services partial cancellation must be reported at the latest up to 4 hours before the journey. Unused return part of the ticket cannot be refunded, but it is possible to change the date of the journey.
When asking for a refund for a cancelled ticket, following fees are applied:

  • 20% up to 48 hours prior to departure
  • 50% from 48 to 4 hours prior to departure
  • 100% in case of cancellation within 4 hours prior to departure

Passenger loses the right to a refund or further using his/her ticket in the event that he/she does not appear at the check-in in which case the ticket in question is regarded as a NO SHOW.